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Dickinson Financial Corporation Teller I- FT Greeley in Greeley, Colorado

Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, veteran or military status, pregnancy, genetic information, medical condition, or disability (physical or mental).

Summary:

Successful Tellers are enthusiastic about banking center operations delivering excellent client service; understanding bank products including personal and business accounts and consumer loans; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals. This entry-level position into a career in banking provides opportunities for associates who are also skilled in financial product sales. Tellers who are focused on operations rather than sales can enjoy a team incentive plan and the opportunity to become experts in baking center operations.

Principal Accountabilities:

  • Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction.

  • Performs banking transactions for clients, including cash transactions, cashing checks, assisting with deposits and withdrawals, issuing cashier's checks and money orders, assisting with wire transfers, opening checking and savings accounts, and assisting clients with obtaining other bank products, including credit cards and loans.

  • Assists clients with other banking services, including giving balances, answering questions about accounts, taking and resolving complaints, and assisting with on-line banking transactions and questions and assists clients in taking advantage of self-service options for these services.

  • Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.

  • Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates.

  • Proven ability to consistently meet or exceed referral goals for new products/services to clients and non-clients.

  • Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training.

  • Ad hoc duties as assigned.

  • Regular attendance required, working at the work site during regular business hours and/or assigned hours

Minimum Qualifications:

  • High school diploma or equivalent; Associate degree or higher preferred.

  • Two to three years' other job experience preferred.

  • Minimum one-year cash handling experience.

  • Strong client service skills, including responsive to client issues and concerns and able to resolve client problems effectively.

  • Strong attention to detail and ability to complete work accurately.

  • Leads by example in all areas including sales, referrals, client experience, professional demeanor, and daily banking center operations.

  • Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions.

  • Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems.

  • Ability to calculate figures and amounts such as cash back and percentages.

  • Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.

Work Environment:

The following is intended to give an overview of the work environment of the position but is not an exhaustive list.

  • Work hours may vary based on the Banking Center hours of operation.

  • Must be able to work at a rapid pace for long periods of time

  • Must be able to work overtime to the extent necessary and only after approval

Operational duties include, but not limited to:

  • Processing teller cash sheets

  • Solving Image Issues

  • Performing quarterly/semi-annually cash audits

  • Complete End of Month tasks

  • Processing Teller Transactions

  • Order and take inventory of branch supplies

  • Service ATMs

  • Basic Daily Operations

  • Client Education of Self-Service Channels, including on-line and mobile banking

Physical Requirements:

The work environment is typical of standard office and retail banking settings. The position is medium work, exerting up to 35 pounds of force occasionally, and worker may sit for computer work, but worker will frequently stand or walk throughout different areas of banking center. Standing and walking may be required for sustained periods of time for moving from one work site to another inside banking center and for conducting banking transactions. Reaching may be required involving extending arms in any direction. Office equipment, such as a computer and telephone will be used, requiring the use of hands and fingers to manipulate a keyboard or keypad. Visual ability to read a computer screen or written documents is necessary. Speaking ability to express or exchange ideas; impart oral information to customers, staff, or to the public; or convey detailed or important spoken instructions by means of the spoken word is required. Hearing is necessary to receive detailed information through oral communication.

Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, veteran or military status, pregnancy, genetic information, medical condition, or disability (physical or mental).

Minimum Qualifications:

  • High school diploma or equivalent; Associate degree or higher preferred.

  • Two to three years' other job experience preferred.

  • Minimum one-year cash handling experience.

  • Strong client service skills, including responsive to client issues and concerns and able to resolve client problems effectively.

  • Strong attention to detail and ability to complete work accurately.

  • Leads by example in all areas including sales, referrals, client experience, professional demeanor, and daily banking center operations.

  • Above average ability to think logically in order to analyze situations, resolve problems, and make sound decisions.

  • Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems.

  • Ability to calculate figures and amounts such as cash back and percentages.

  • Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products.

Work Environment:

The following is intended to give an overview of the work environment of the position but is not an exhaustive list.

  • Work hours may vary based on the Banking Center hours of operation.

  • Must be able to work at a rapid pace for long periods of time

  • Must be able to work overtime to the extent necessary and only after approval

Operational duties include, but not limited to:

  • Processing teller cash sheets

  • Solving Image Issues

  • Performing quarterly/semi-annually cash audits

  • Complete End of Month tasks

  • Processing Teller Transactions

  • Order and take inventory of branch supplies

  • Service ATMs

  • Basic Daily Operations

  • Client Education of Self-Service Channels, including on-line and mobile banking

Physical Requirements:

The work environment is typical of standard office and retail banking settings. The position is medium work, exerting up to 35 pounds of force occasionally, and worker may sit for computer work, but worker will frequently stand or walk throughout different areas of banking center. Standing and walking may be required for sustained periods of time for moving from one work site to another inside banking center and for conducting banking transactions. Reaching may be required involving extending arms in any direction. Office equipment, such as a computer and telephone will be used, requiring the use of hands and fingers to manipulate a keyboard or keypad. Visual ability to read a computer screen or written documents is necessary. Speaking ability to express or exchange ideas; impart oral information to customers, staff, or to the public; or convey detailed or important spoken instructions by means of the spoken word is required. Hearing is necessary to receive detailed information through oral communication.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law.

Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.

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